*Posting to close Monday, May 5 at 11:59pm (CST)*

*Position is hybrid. Candidate must be able to come into the Middleton, WI office a minimum of 2 days per week*  

Are you passionate about bridging the gap between business goals and technical solutions? We're looking for a Business Consultant to join our growing partners team!

The Business Consultant role is responsible for gathering and analyzing business requirements, designing, and documenting solutions, and providing training and support to team members and end-users. This role requires excellent communication skills to act as a liaison between business stakeholders and the development team, ensuring clear and consistent communication throughout the project lifecycle. Business Consultants are also involved in refining requirements, participating in quality assurance, supporting project management, and identifying opportunities for process improvement. This role will be a partner facing role. This role will provide solution expertise and guidance to our Esker Partners to foster their growth.

Key Tasks/Duties:

• Collaborate with stakeholders to gather and document business requirements. 
• Ensure requirements align with business goals and technical capabilities.
• Develop and document functional specifications and process workflows. 
• Create user cases, user stories and acceptance criteria.
• Lead training sessions for team members and end users on standard solutions.
• Provide ongoing support and guidance during business phases of the project; including developing training materials and user guides.
• Act as liaison between business stakeholders and the development team. 
• Participate in testing and validation of solutions.
• Identify opportunities for process improvements and recommend solutions to enhance efficiency and effectiveness
• Conduct root cause analysis and implement corrective actions
• Analyze data to identify trends and generate reports and dashboard to support decision-making.
• Coordinate with project managers to align on timelines and deliverables and ensure timely delivery of project milestones. 

Essential Experience:

• 3+ years of experience in Finance and Accounting processing; with a focus on understanding billing, credit, and collections processes.
• 1+ years of client facing implementation experience is preferred

Educational Requirements:

• Bachelor’s degree preferably in general Business, Finance or Accounting or experience in lieu of degree

Competencies:

• Strong customer service skills
• Excellent verbal, written communication, interpersonal and presentation skills
• Experience in Accounting or Finance with handling all aspects of billing, credit and collections
• Ability to work as part of a team or independently to meet project goals
• Ability to work well with other departments and varying levels of management
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
• Experience using a SaaS technical solution
• Ability and flexibility to travel (domestic and/or international)

Salary Range: $95,200 - $119,000 + 8% Incentive

Employee Benefits

• Student loan repayment assistance
• Flexible work schedule, summer hours, and work from home options
• Profit sharing options
• Paid time off for community outreach and volunteer opportunities
• Yearly stipend for employee wellness, hobbies, or educational activities
• Dog-friendly work environment
• Competitive salary and benefits package

Who We Are

Established in 1985, Esker has grown into a leading provider of AI-driven process automation software with over 1,000 employees and 1,700 customers worldwide. Companies such as Arizona Cardinals Football Club, Whirlpool, Sony, Trek, Heineken, and many more use our cloud-based solutions to run more efficient and cost-effective business processes, improve customer and supplier relationships, increase employee productivity and morale, and enhance global visibility, scalability and compliance. Esker operates in five continents with global headquarters in Lyon, France, and two U.S. locations in Madison, WI, and Denver, CO.

Come as You Are

Esker is an equal opportunity employer that celebrates diversity and is committed to maintaining an inclusive and mutually respectful work environment. We do not discriminate against any qualified applicants on the basis of: race, color, national origin, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, disability, medical history, military or veteran status, and any other characteristic protected by applicable law.

How Esker helps you be the best version of yourself:

• Esker's culture empowers 800 employees worldwide — and we have a 90.9% retention rate to show for it!
• Locations across 14 countries give Esker & our employees a unique perspective.
• You can make a meaningful impact on an Esker's 30+ million global users.
• Not gonna lie ... we love a good time. Fun outings & exciting events are all part of the job here at Esker.
• Every Esker employee gets paid volunteer time off to make an impact on a cause important to them.
• Be yourself & bring your diverse experiences with you — we want to learn from you!

Want to know more about Esker's company culture and perks? (Yes, we DO have a ping pong table.) Learn about our core values and the ways we infuse fun, positivity and innovation into everything we do here.