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3 Reasons Esker’s July Virtual Event Is Can’t-Miss
There are many smart, practical and constructive ways to beat the heat during the dog days of summer. Esker’s recommendation? Attend a virtual event!
On Thursday, July 7, Esker will be hosting the live, virtual event Transforming the DNA of Your Customer Service Team. More than ever, it’s imperative that businesses keep their customer experience (CX) in-house to lower the cost-to-serve and stay competitive in uncertain times. Unfortunately, many customer service teams simply lack the bandwidth or resources to do so. It’s why many are turning to digital solutions to avoid CX offshoring and transform the very DNA of their customer service teams.
If you’re looking for specific strategies for shifting customer service from a cost center to value center, here are three reasons Esker’s July virtual event is can’t-miss:
- Best practices shared directly by industry experts
What causes complexity in customer service? What are the best ways to keep your team proactive, engaged and professionally fulfilled? Are eCommerce solutions enough to solve all your CX problems? You’ll get answers to these and many more pertinent questions directly from industry experts including Esker’s Worldwide COO Emmanuel Oliver, Business Development Manager Nick Carpenter, and special guest speaker and Forrester analyst Kate Leggett. - Success stories delivered by Esker customers
During this extended period of disruption, many companies have found sustained success thanks to AI-driven digital solutions. You’ll hear more about some of the game-changing results achieved in a panel discussion featuring Esker customers, including order management automation’s impact on: solving supply chain inefficiencies, empowering CSR teams and improving the lives of employees, visibility and reporting into orders, inquiries and trends, and much more. - Live Q&A
Last but not least, attendees will have the opportunity to ask their own questions and participate in the discussion via a live Q&A session. Have a question specific to your team and process? Don’t hesitate to ask!
Find the on-demand webinar here.
Author Bio
Dan Rogney
As Esker’s Senior Copywriter, Dan plays a central role in creating thought-provoking marketing content designed to educate and engage audiences on the benefits of document process automation. When he’s not writing, you’re likely to find him poring over a good book, shamelessly playing with his daughter’s toys, or Googling the best ways to remove cat hair from clothing.
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