Esker On Air S5 E5: Leveraging Partner Power in Financial Digital Transformation

Just one bad experience with your Customer Service or Accounts Payable team can be enough to drive your customers to a competitor. In an effort to improve customer experience while boosting efficiency and reducing costs, organizations are embarking on digital transformation journeys. But that’s one adventure you shouldn’t take alone.

In this episode of Esker On Air, host Scott Leahy explores the importance of finding and leveraging experienced partners to help you navigate and add value to your digital transformation initiatives. In the spotlight is Esker’s partnership with Genpact and how combining forces lets them give more companies the consulting services and technology tools they need to be successful.

Esker’s VP of Sales in the Americas Dan Reeve and Senior Strategic Alliance Manager Jeremy Deuchars — along with special guest Sreeni Dhannawada (Vice President Order Management Transformation at Genpact) — discuss:

• The challenges companies face going into digital transformation
• The importance of working with good partners
• Use cases for AI in Customer Service and Finance
• How the Esker-Genpact partnership delivers the process improvement and AI-powered solutions to make digital transformation a reality

Listen to Episode 5 now!

About Genpact

Genpact is a global professional services and solutions firm delivering outcomes that transform organizations. As a leader in digital transformation, they provide business process outsourcing and information technology management services worldwide. The finance and accounting services they offer include accounts payable, invoice processing, order-to-cash services, record-to-report services, enterprise performance management, and enterprise risk and compliance services. Learn more at www.genpact.com.