Artificial intelligence (AI) has been a buzzword for years. In fact, the term has been thrown around so often that it’s almost lost its meaning. Even Hollywood couldn’t resist — Steven Spielberg’s A.I. Artificial Intelligence hit theaters back in...
In a 2024 Gartner study, two-thirds of respondents indicated that customers are hesitant about AI being used in customer service operations. This presents a quagmire for businesses, as they increasingly look to AI to trim costs, obtain insights...
Artificial Intelligence (AI), the simulation of human intelligence by machines, has been around for longer than some might think: The actual beginnings of this field lie in the 1950s, at Dartmouth College in New Hampshire. Over the decades, the...
06/26/25Artificial intelligence (AI) has been a buzzword for years. In fact, the term has been thrown around so often that it’s almost lost its meaning. Even Hollywood couldn’t resist — Steven Spielberg’s A.I. Artificial Intelligence hit theaters back in...
03/04/25In a 2024 Gartner study, two-thirds of respondents indicated that customers are hesitant about AI being used in customer service operations. This presents a quagmire for businesses, as they increasingly look to AI to trim costs, obtain insights...
01/09/24Artificial Intelligence (AI), the simulation of human intelligence by machines, has been around for longer than some might think: The actual beginnings of this field lie in the 1950s, at Dartmouth College in New Hampshire. Over the decades, the...